Technical Consultant

Location:  Japan 

Recruiter: Tyrone Duncan 

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Job Description

• Responsible for the supervised delivery of Keyloop products and services according to minimum standards.
• Works according to clearly defined processes and instructions.

• Independently provide colleagues and customers with specialised product knowledge.
• Manage and perform post data migration activities (if required) to ensure that existing customer data is imported, validated and signed off by the customer before going live.

• Assist sales in pre-sales technical requirement analysis and efforts estimation as required.
• Deliver best practice sessions utilising extensive product knowledge.
• Provide areas of improvement for process in the deployment of software to reduce time to market.

Skills

• Common Microsoft applications including Excel and Visual Basic/macros.
• Understanding of data transfer (importing/exporting) options within local DMS.
• Good problem-solving skills.
• Effective time management skills to meet deadlines.
• Interpersonal and communication skills when dealing with customers.
• You must be able to prioritise work effectively.
• In depth technical knowledge with programming skills.
• Printer setup.

Languages

• Good level of written and spoken in both English and Japanese.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.